How do I downgrade my account?

Thanks for coming here with us, ryan-strait.

Before downgrading, you'll want to check out this comparison chart to see which subscription fits your business needs.

To downgrade:

1. Go to the Gear icon and select Account and Settings.
2. Select Billing & Subscription. Make sure your payment info is up-to-date.
3. Click Downgrade your plan. If you can’t see this option, follow this link to downgrade.
   
4. Select Choose Plan.
5. Review what's changing with your new plan.
6. When you're ready, select Continue or Submit.
7. Review the billing details.
8. Click Change plan, then Done.
   
   

To double-check the changes made, please follow the steps below:

1. Sign in to QuickBooks Online as an admin.
2. Select the Gear icon and select Account and Settings.
3. Go to Billing & Subscription, then check your plan details.

Here's an additional reference for the steps on how to upgrade or downgrade your QBO subscription: Downgrade your QuickBooks Online plan.

I'm also adding our easy-to-access articles, webinars, and video tutorials that will help you in familiarizing the different tasks, features, and functions of QBO:

• All QuickBooks Tutorials.​
• QuickBooks Webinars.
• Help Articles.

Get back to me if you have other questions about managing your subscription. I'm always here to help you further. Keep safe and have a great rest of the day!