How do my companies get cancelled? What happened to my paid subscriptions? How do I make the companies so they are not cancelled?

dh71512480 · ‎July 25, 2024

well I had a couple of mishaps listed under companies. three different listings with almost identical titles. basically, the three listings were equivalent to one if there was a way to transfer or combine company profiles. The one that had the paid subscription and those three companies have so been cancelled somehow. How is it that this cancellation occurs?

Jelayca V · ‎July 25, 2024

We recognize the importance of maintaining uninterrupted access to your company profiles and ensuring the functionality of your paid subscriptions, @dh71512480. Let me direct you to the appropriate support team who can help clarify why your company has been canceled and work towards resolving this issue.

Please know that companies in QuickBooks Online (QBO) can be canceled if the subscription associated with them is not renewed, issue with the billing info like insufficient funds, expired or outdated credit/credit card, or if you do the cancelation of the subscription.

In case you didn't do anything mentioned, I recommend contacting QuickBooks Online Support for this behavior to be investigated further. Our representatives can give you a detailed explanation for why this happens and can access your account information securely to give you a precise answer. To reach them, here's how:

Log in to your QBO company, then go to Help (?).
Click on Search, then Contact Us.
Select a topic to connect with the right expert.
Choose to Have us call you to save your spot in line. We will call you back to connect with us.

Our Support is available for Plus, Essentials, and Simple Start from Monday to Friday, 6 AM to 6 PM PT, and on Saturday from 6 AM to 3 PM PT. For Advanced, support is available any time, any day.

In addition, I'll provide you with these articles to help you manage subscriptions in QBO: Manage billing, payment, and subscription info in QuickBooks Online

You can post again if you have further questions about subscriptions in QuickBooks or other concerns. I'll be sure to assist.

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How do my companies get cancelled? What happened to my paid subscriptions? How do I make the companies so they are not cancelled?

How do my companies get cancelled? What happened to my paid subscriptions? How do I make the companies so they are not cancelled?

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