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mowingpensacola
Level 1

How to make a client inactive from my iPad. I can do it from my computer but I no longer use my computer.

 
1 Comment 1
ChristineJoieR
QuickBooks Team

How to make a client inactive from my iPad. I can do it from my computer but I no longer use my computer.

Hello there, @mowingpensacola. I can provide some information about inactivating your customer in QuickBooks Online.

 

Some functionalities of a mobile app are limited compared to a browser-based version of QuickBooks. I suggest that you inactivate your clients' accounts using a mobile browser.

 

Follow these steps below:

 

  1. Open you QuickBooks Account in a mobile browser.
  2. On the left pane click Sales.
  3. Select the Customer tab.

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  1. Click on the customer you want to make inactive.
  2. Once done, hit Inactivate and select Save.

 

You can utilize this article on how to how to add, edit, delete, or merge customers in QuickBooks Online.

 

Alternatively, Compare feature availability on compatible devices using the chart from this article. See which aspects of the QuickBooks Online mobile app work on mobile devices.

 

You have complete freedom to reply whenever you want. I'll be here to lend help.

 

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