Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
You can edit an existing transaction in the account register, @dreedy, and I have the steps to assist you in doing this in QuickBooks Online (QBO).
The account register provides a historical view of all past and current transactions associated with an account, allowing you to review and make quick edits.
Here’s how to do it:
After you finish, I recommend running the Transaction Detail by Account report to help you track other transactions and verify that your records are accurate.
Additionally, regularly reviewing and reconciling your account is essential for maintaining financial accuracy, facilitating efficient tax reporting, and ensuring comprehensive financial management.
You're always welcome to Reply to this message if you have further questions about editing and tracking transactions in QBO. I'm here to help you get the most out of QBO.
Jelayca
When I select the transaction and then select EDIT it brings up the invoice however the invoice has the invoice line items for the sale, however there is no account code to edit. The invoice was posted as service income and should be Sales-Software.
BTW, a reply to your email was returned as undeliverable.
David [last name removed]
I've got you covered, David. I'm here to provide you with a detailed explanation as to why your invoice transaction was posted to the wrong general ledger account.
Your invoice line items may be assigned to your Service Income instead of your Sales-Software account. Currently, there isn't a direct option in the program to assign the invoice to the specific general ledger account.
To rectify the situation, let's edit the product and service items. This way, you can ensure that the invoice is posted to the correct account and avoid the same error moving forward. I'd be glad to guide you through the process.
Here's how to edit the items:
Repeat the steps if you need to update other items since you can only change the account for an item one at a time. To update past transactions, select the Also update this account in historical transactions checkbox after the step. This updates all transactions that use the item.
For more details about the process, please see this article: Change the account for a product or service item in QuickBooks Online.
Additionally, you can run various reports to see your best sellers, what’s on hand, the cost of goods, and more.
Click the Reply button if you require additional assistance adding items and managing their accounts. I'm always available and committed to providing you with top-notch support.
Thank you for your reply. When I create a new invoice I enter a description, unit price, Qty and check if taxable. Accordingly I don’t have a product item to edit. I also can not see any Product/Service Item associated with the invoice in question.
Is there a default item number that is assigned when you don’t select an existing Product/Service Item? If so, that may be the Product/Service Item I need to edit.
David
I can help you with your transaction that was recorded under the wrong general ledger account in QuickBooks Online (QBO), dreedy.
If you did not select an existing Product/Service Item while creating your invoice, QBO doesn't automatically assign a default item number. Instead, it treats your entry as a custom line item without a specific product or service association.
If you need to associate a Product/Service Item, we can consider creating a new item in your Products and Services list.
Here's how:
Once done, we can now link the item to a transaction.
Additionally, here's an article you can utilize when keeping track and reviewing your accounts, so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.
I'll be on this forum anytime you need additional assistance managing transactions in your file. Stay safe and have a good one!
Thank you, however this invoice transaction has been paid and editing does not seem any option to add/query an item number from Item list. Also, this is the only invoice with products that was posted to Service income despite all line items flagged as taxable.
Unfortunately, none of the responses received to this issue appear to resolve this issue.
Thanks for following up with the Community, dreedy. I appreciate your detailed information.
When creating invoices, if a line item doesn't have an item listed in its PRODUCT/SERVICE column, QuickBooks will automatically assign a default item called "Design:Services".
I tested myself this in our test drive account and have included an image showing how it works:
With that said, if you've been creating invoices without listing items in your line items, each one without an item should've been assigned to the item titled Design:Services once they were saved into QuickBooks. With this knowledge, you can use your steps from AdonL's post to make any necessary changes.
You can also pull up the edit screen for existing invoices and review their PRODUCT/SERVICE columns in the line items area to identify which particular product or service is assigned to a line item on an invoice.
I've also included a couple detailed resources about using QuickBooks which may come in handy moving forward:
Please feel welcome to send a reply if there's any additional questions. Have an awesome Thursday!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here