cancel
Showing results for 
Search instead for 
Did you mean: 
blakemoorer
Level 1

I made a purchase and reported it as an expense like usual and then I returned the item and received a refund. How do I report that in the QuickBooks app on my iPhone?

 
1 Comment 1
IamjuViel
QuickBooks Team

I made a purchase and reported it as an expense like usual and then I returned the item and received a refund. How do I report that in the QuickBooks app on my iPhone?

Hello, @blakemoorer.

 

 As of this time, the ability to record your vendor refund using the QuickBooks Online mobile app is not available. However, you can use the built-in Safari browser on your iPhone to log in to your QuickBooks Online account. 3033.GIF

 

Then, you can create a vendor credit then deposit the money you've received for the refund.

  1. Go to the +New icon.
  2. Select Vendor Credit.
  3. In the Vendor drop-down menu, select your vendor.
  4. Enter the Category details or Item details.  
  5. Select Save and close.
    Capture2.PNG

 

Once done, you can now proceed with these steps to deposit the amount of the credit. Here's how:

  1. Click the +New button on the left panel.
  2. Select Bank Deposit under Other.
  3. Select the appropriate account.
  4. Under the Add funds to this deposit section, select the name of the vendor in the Receives From column.
  5. In the Account column, click the drop-down arrow and choose Account Payable.
  6. Enter the return amount in the Amount column.
    Capture1.PNG

Also, you can browse this article for more detailed information about the QuickBooks features supported on mobile devices: Compare mobile app features.

 

Get back to us here if you have other questions tracking your refund transactions. I'm always here to help.

Need to get in touch?

Contact us