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Chief19
Level 1

Need help with database trouble

Rebuild Results

Company FileD:\DATA\QUICKBOOKS\gourmet wood products, inc.qbw
System Date01/24/2025
Rebuild run on01/24/2025 09:38:03
Issues found9

! We couldn’t fix some of your errors, but don’t worry! We can help. Please contact support for assistance.

Errors we couldn’t fix

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Links
 Error at line 9755 (3)    


Errors we fixed

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Links
 Error at line 9755    
 Error 149 (4)     See Online Article
Transactions
 Error 179     See Online Article

 

Please advise best route to take.

 

Chief

3 Comments 3
RogelioL
QuickBooks Team

Need help with database trouble

Ensuring accurate and efficient database management is crucial, and it’s great to see that you’ve proactively started addressing this with the rebuild process, @Chief19. Allow me to guide you through the next steps.

 

The verify and rebuild functions in QuickBooks Desktop are designed to identify and resolve common data integrity issues, which enhances the reliability of your system. During this rebuild, QuickBooks might uncover some anomalies that need special attention, which indicates that QuickBooks is diligently working to protect your data.

 

Since you’ve already completed the verify and rebuild processes, let’s move on to using the QuickBooks Tool Hub.

 

Step 1: Download and install the QuickBooks Tool Hub:

 

The QuickBooks Tool Hub is designed to help you fix common errors. You'll want to close QuickBooks before using it. For the best experience, we recommend using the Tool Hub on Windows 10, 64-bit.

 

  1. Close QuickBooks.
  2. Download the latest version of the QuickBooks Tool Hub from the specified link. Save the file in a location that’s easy to access, like your Downloads folder or your desktop. If you’ve installed the Tool Hub previously, you can check your current version by selecting the Home tab and looking at the bottom.
  3. Open the downloaded file (QuickBooksToolHub.exe).
  4. Follow the on-screen instructions to install it, making sure to agree to the terms and conditions.
  5. Once the installation is complete, double-click the Tool Hub icon on your desktop to launch it.

image (7).png

 

Note: If you can’t find the icon, you can search for "QuickBooks Tool Hub" in Windows.

image (8).png

 

Step 2: Use the tools in the QuickBooks Tool Hub.

 

The Tool Hub serves as a launchpad for the various tools available to tackle your issues. Each tab contains tools that address different types of problems:

 

  • Company File Issues: Run the Quick Fix My File or the QuickBooks File Doctor to fix common data issues. If you need more help, select File DrHelp.
  • Network Issues: Fix common network problems like error H202. You must be on your server computer.
  • Program Problems: Fix common problems when you open or work in the program. You can also use this section to resolve common PDF and print-related issues, to prevent possible data issues with company files larger than 1 GB.
  • Installation Issues: Fix common problems when you install or uninstall QuickBooks Desktop. You can also fix 3371 errors.
  • Password Reset: Run the automated password reset tool to reset your admin password.

 

Once done, rerun the Verify tool to see if the errors are still there. If the error persists, I recommend getting in touch with our QuickBooks Desktop Support Team. They have the necessary tools to investigate your case further.

 

Addressing database errors can indeed be challenging, but by following these steps and getting the necessary support, you should be able to resolve these issues efficiently.

 

Additionally, you might want to visit this page to learn more about QuickBooks Desktop: Watch step-by-step videos to learn your way around QuickBooks.

 

If you have any more questions or if there’s anything else I can assist you with, please don’t hesitate to reach out, @Chief19. Ensuring your QuickBooks system is functioning well is crucial for your business operations, and I’m here to help you achieve that.

Chrea
Level 6

Need help with database trouble

@Chief19 

Use QB ToolHub. If the same error persists, you should contact @Fiat Lux - ASIA for assistance. They can help to fix your company file.

gkhelfenbein
Level 1

Need help with database trouble

Problem solved.

 

Ran TOOLHUB, then ran "VERIFY AND REBUILD" - failed the first time so I ran it again. No errors.

 

Quickbooks tax deduction work correctly now.

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