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We appreciate you reaching out to the Community, @Richardzheng.
We want to ensure that we provide a prompt solution to your concern.
To help you achieve your goal, I kindly request further details regarding the sales report you've mentioned. If possible, please provide us with additional information and attach a screenshot while ensuring that any confidential data is covered.
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I appreciate the screenshot you've provided, Richardzheng.
Let me assist you in removing the deleted in your Product and Services when running a Sales by Product and Service Detail report in QuickBooks Online (QBO).
Firstly, the reason your product or service's full name is showing as deleted might be that you accidentally made your non-inventory item inactive, such as the Amazon taxes on your Products and Services.
Consider making it active so it will not show as deleted when you run a Sales by Store Detail or Sales by Products/Services Detail. Let me guide you through the process.
Here's how:
Moreover, I'm adding this article as your reference in managing your sales and customers in QBO: Sales and customers articles.
Return to this post if you have other concerns about running and customizing your Sales by Products and Services Detail report in QuickBooks Online. The Community is always here to help.
Perfectly understood, thanks for your detailed operation instructions and screenshots.
As you suggested, I made active Amazon taxes in Products and Services.
Then go back to the Sales by Store Detail report to check, there is no delete suffix.
However, I have another question. At this time, when I search for Amazon taxes in Products and Services, three results will come up.
I want to know if this is normal. Will there be any impact on future sales orders?
Best regards.
Thank you.
Let me provide you with some details on this, Richard.
I can only think of one scenario when you said that three Amazon taxes are showing on your Product and Services page. It's possible, that those that are appearing are duplicate items. If you do not use them, this won't have an impact on future sales orders. You'll want to make them inactive.
If you want to use them in future transactions, you don't have to remove them. However, I still suggest reaching out to your accountant so they can guide you on when you can make an item inactive or not and how it affects your transactions.
Furthermore, QuickBooks offers several reports that you can use to run the different aspects of your business. You'll only have to customize to ensure you'll get the right data. I've added this article for more details: Customize Reports in QuickBooks Online.
Post a comment below if you need further assistance. I will always be right here to help you all the time. Have a good day ahead!
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