Registered a credit at a credit card account

Hello there, PIBO Church. Hope you're good today.

We can register the refund by creating a Credit card credit in QuickBooks Online. Here's how:

1. Go to the +New button.
2. Select Credit card credit.
3. Choose the payee.
4. In the Bank/Credit account field, select the credit card account you received the refund.
5. Select the date in the Payment date section.
6. In the Category details section, select the same expense account.
7. Enter the amount.
8. Click Save and close.
   

 To keep your books accurate,  kindly refer to the articles below: 

• Categorize and match online bank transactions. 
• Reconcile an account in QuickBooks Online. 

Please visit again if you have other questions. Take care always and have a good one!

Hi PIBO Church,

Hope you’re doing great. I wanted to see how everything is going about recording refund. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!