I'll make sure that you can get rid of this error, ShelleyWND.
Most of the time, unrecoverable errors are caused by a damaged company file or data integrity issue. To rule this out, you can run the Verify and Rebuild utilities. This scans your company file for potential data issues and fixes them right away. Here's how to verify your data:
- Choose Window, then click Close All.
- Go to the File menu, then select Utilities.
- Select Verify Data.
If the program detected no problems with your file, then no further action is needed. However, if you found that your data has lost its integrity, you'll need to Rebuild it to fix the problem. I'll show you how:
- Go to the File menu.
- Select Utilities, choose Rebuild Data.
- Follow the on-screen instruction to back up your company file
- The Rebuild Data utility starts as soon as the backup is finished.
- When you get the Rebuild has completed message, click OK.
For more troubleshooting steps, I recommend checking this article: Unrecoverable Error: General Troubleshooting Steps.
I've also included an article that will guide you in personalizing the invoices that you send to your customers: Use and customize form templates.
If you have any other concerns questions, please let me know by adding a comment below. I want to make sure everything is taken care of for you.
