BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
Mark-Brink
Level 1

Suppress "Company Name" from invoices

We are an HOA. Our accountant replicated the Property Address (Address 1) in the "company Name" field. They have a reason for doing that.

 

Now when we print invoices, the Address line 1 is printed twice on the invoices (once as "company name" and once as "address line 1")

 

How do we customize our invoice template such that the "Company Name" field is not pulled into our invoices?

7 Comments 7
KiazzymaeC
QuickBooks Team

Suppress "Company Name" from invoices

Hello there, Mark. To prevent Address line 1 from appearing twice on your printed invoices, let's make adjustments to your invoice template through the Custom Form Style settings.

 

Here's how:

 

  1. Click the Gear icon.
  2. Under the Your Company section, select Custom form styles.
  3. Choose the invoice template you want to customize, then click Edit.
  4. Navigate to the Content tab and click the pencil icon in the first section.
  5. Uncheck the box for Business name.
  6. Click Done to save the changes.


Once you've completed these steps, your invoices will print without displaying Address line 1 twice.

 

If you have any further concerns, please don't hesitate to add a reply. We're here to help! 

Mark-Brink
Level 1

Suppress "Company Name" from invoices

Thanks for the response but that isn’t at all what the issue is. 

Our accountant populated  “company name” field with the property address of each home within our HOA on every customer. So each customer has a unique company name that is identical to their “address line 1”. . And the customer address block is pulling in the “company name” field into each customers address block. So we need a way to suppress the “company name” field from populating within the customer’s address. Otherwise the address line 1  is getting printed twice when we create  invoices. 

KiazzymaeC
QuickBooks Team

Suppress "Company Name" from invoices

Thank you for getting back to us with additional details, Mark. 

 

Since you mentioned that your accountant entered the address details into the Company Name field, this causes the duplication issue. 

 

In this case, you'll need to manually remove the entered Company Name for each customer to prevent duplication when printing invoices.

 

Here's how: 

 

  1. Go to the MyApps.
  2. Select Customer Hub, then Customer.
  3. Double-click the customer, and select the Edit tab.
  4. Clear the Company Name field while keeping the Address line 1 unchanged.
  5. Click Save to apply the changes.


Kindly follow the same steps for other customers that need adjustments.

 

After making these changes, your invoices will print without duplicating the Address Line 1.

 

If you still have further concerns, please feel free to respond. We're here to assist you! 

pgardenbreeze
Returning Member

Suppress "Company Name" from invoices

hii

ClaireSamanthaS
QuickBooks Team

Suppress "Company Name" from invoices

Welcome to the Community space, pgardenbreeze.

 

We’d love to understand your concern better. Could you share more details about the topic or issue you’d like to discuss? Is it related to a specific situation or area of interest? This will help us provide the most accurate and helpful information.

 

If you have any additional questions or need further assistance, feel free to leave a comment below. We are here to help. 

Mark-Brink
Level 1

Suppress "Company Name" from invoices

So there’s no way within QBO to customize the fields that appear on an invoice within the “To” addressed block  from the customer record? That seems very unfriendly to the user. An invoice should allow for choosing which specific fields are populated on an address block, including whether Customer Name appears. 

EmanE17
QuickBooks Team

Suppress "Company Name" from invoices

Welcome back, Mark.

 

I understand why you want to customize the invoice fields using the "To" address block from the customer record. Let me share some information about that.

 

Choosing specific fields to include in an address block, like displaying the customer's name, can greatly enhance your productivity. Currently, this feature is unavailable in QuickBooks Online (QBO). However, you can share your feedback with our Product Engineers, and they will consider it for future updates.

 

Here’s how you can do that:

 

  1. Click the Gear icon and choose Feedback.
  2. Write your comments or suggestions, explaining why the feature matters and how it could help your business.
  3. Hit Next to send it in.

    feedback.png

 

If you have any other questions or concerns about QBO, just let us know. We’re always here to help!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us