cancel
Showing results for 
Search instead for 
Did you mean: 
rreginvestments
Level 1

Team member role

Hello, we have the intuit quick-books online for our company business and we are trying to add a role to one of the admins for her to be a 1099 contractor as well. After inputting all her information the system is giving an error saying she is already inputted as a contractor and to change the middle initial. After doing so it, it still gives the same error. Is there something that I am missing?

1 Comment
MariaAlmaT
QuickBooks Team

Team member role

Hi there, @rreginvestments.

 

Thanks for posting your concern in the Community space. I can help you get past the error you're encountering when adding a role to one of the admins for her to be a 1099 contractor.

 

I've tried this on my end and was able to add a role to one of the admin. I've also checked to see if we have any reports on other customer's experiencing the same thing and there was no current feedback.

 

However, I have some fixes that should work for you. Please try to delete and create a new role for this admin and see if it works.

 

Here'w how to delete and recreate role:

  1. Go to the Gear icon.
  2. Under Your Company, select Manage Users.
  3. Select the admin you want to delete and click the drop-down arrow beside Edit.
  4. Choose Delete.
  5. Click the Delete button to confirm.
  6. Once done, click the Add User button.
  7. Select the user type.
  8. Click Next.
  9. Select the access rights and follow on-screen instructions to finish.

That should do it! You can check out the following articles for more information about QuickBooks User Access:

You should be able to create the role you want to assign for your admin. Let me know how things go once you've tried the steps. I'm always here to assist with any concern you have in QuickBooks. Have a nice day!

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up