I can see how the extra step of logging out and back in whenever you need to switch between companies can be inconvenient for your business workflow. Let me route you in the right direction for support regarding this matter, terri68.
Currently, our product engineers are diligently working towards finding a permanent solution to the missing Switch company option in QuickBooks Online. While I can't provide a specific timeframe for a resolution, I recommend contacting our Customer Care Team so they can add you to the affected users list. This way, you'll be notified once an update becomes available.
Here's how to reach us:
- Go to the Help menu and select the Search tab.
- Next, click Contact Us.
- Select a topic to connect with the right expert or choose to ask about something else to enter a brief description of your concern. Then, press Continue.
- Lastly, pick either Start a Chat or Get a Callback to start connecting with them.
Check our support hours in this article to ensure your concerns can be catered to promptly: QuickBooks Online Support.
In the meantime, you can continue with the process of logging out and back in as a way to switch between companies as a workaround.
I'll also leave this article on adjusting your settings to turn features on and off in QuickBooks: Edit company settings in QuickBooks Online.
Thank you for your patience as our team works to resolve the issue. If there's anything else you need, please feel free to reach out. We're here to support you every step of the way.
