Below are the steps you can take to address the error you've encountered and ensure your records are accurate and complete in QuickBooks Self-Employed (QBSE), Leyenda.
First, carefully review the details of the vehicle and related expenses you've entered in QBSE for any discrepancies or errors. Make sure this information matches what you initially provided, as this is crucial for maintaining accurate records.
If you confirm that the details are correct but still face issues, the problem could stem from your browser. To isolate this as a cause, try accessing your QBSE account via an incognito mode. This can help bypass any corrupted cache that might be causing the problem. Here are the keyboard shortcuts for incognito mode based on your browser:
- Google Chrome: press Ctrl + Shift + N
- Microsoft Edge: press Ctrl + Shift + N
- Safari: press Command + Shift +N
If accessing your account in incognito mode resolves the issue, be sure to clear the cache in your regular browser settings to reset site preferences. Regularly using the browser recommended by your system can also help prevent future issues by ensuring a secure and optimal user experience.
Additionally, verify that your vehicle expenses are categorized accurately, as improper categorization can lead to difficulties when adding or exporting this data. You can refer to these resources for guidance:
To better prepare for tax filing using the program, visit this article: QuickBooks Self-Employed annual tax guide.
Please keep us informed in the Community if you have further questions when adding information or have other related concerns in QBSE. We're here to help ensure you have a smooth experience.
