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Jmbentley21
Level 1

Transfer Clients

I am trying to transfer client to another profile and I get the following error message:

"We're sorry, but client consolidation is temporarily unavailable"

 

Is this a temporary error or will it be resolved soon?

1 Comment 1
Tori B
QuickBooks Team

Transfer Clients

Hi there, @Jmbentley21.

 

Thanks for taking the time to reach out to the QuickBooks Community. I hope you're enjoying the day so far. 

 

For this one, I recommend clearing your browsers cache. Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your We're sorry, but client consolidation is temporarily unavailable error message. 

 

I'm including the links for all supported browsers that contain the steps to clear the cache below. 

 

 

After clearing cache, please make sure to restart your browser so the changes can take effect. 

 

Let me know how it goes. I'm here if there any other concerns that I can assist you with. Take care! 

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