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doverholt
Level 1

Transferring a Quickbooks Desktop Enterprise License to an acquiring company

We recently acquired a company who uses Quickbooks Desktop Enterprise. We want to retain the historical data and continue to use Quickbooks in the exact same manner. Can the existing license/subscription be transferred to the acquiring company and the EIN, bank account & tax account information be changed?

6 Comments 6
Fiat Lux - ASIA
Level 15

Transferring a Quickbooks Desktop Enterprise License to an acquiring company

Can they log in to CAMPS as a Primary Contact and find the license there? They can invite you to replace them as the new Primary Contact later.

https://camps.intuit.com/

 

doverholt
Level 1

Transferring a Quickbooks Desktop Enterprise License to an acquiring company

Can you please provide more specifics? Why are they trying to find the license? What is CAMPS and what happens next if they find the license? Thank you.

Fiat Lux - ASIA
Level 15

Transferring a Quickbooks Desktop Enterprise License to an acquiring company

Open the link as I mentioned earlier. If they can't access CAMPS as a Primary Contact and find their license info there, they can't claim they "own it".

doverholt
Level 1

Transferring a Quickbooks Desktop Enterprise License to an acquiring company

I'm sorry to be a pest, but my original question was Can the existing license/subscription be transferred to the acquiring company and the EIN, bank account & tax account information be changed?

 

I don't understand how CAMPS or claiming their license answers this. Additional explanation of the entire process would be helpful.

doverholt
Level 1

Transferring a Quickbooks Desktop Enterprise License to an acquiring company

What terrible support - just choosing not to answer. Not helpful.

DHeraV
Moderator

Transferring a Quickbooks Desktop Enterprise License to an acquiring company

Know that this is not the kind of service we want you to experience, @doverholt,

To answer your concern, transferring an existing license/subscription to the acquiring company and changing EIN, bank, and tax account information is possible. Let me share some insights about license transfer. 

Intuit has a few conditions to allow a license transfer in QuickBooks Desktop (QBDT) to a new owner. It requires filling and sending a "Transfer a License" form to be reviewed by Intuit. Once the form is submitted, you'll be notified of the transfer request result through email within 24 to 48 hours. 

Here are the following circumstances that Intuit allows for a license transfer:
 

  • If a business is sold to a new owner. Including the assets.
  • In case a user is donating the software to a non-profit organization.
  • Incorrect user information is filled in during product registration.

 

The acquiring company can log in as a primary contact in the Customer Account Management Portal Site (CAMPS) to make a license transfer seamless, as what @Fiat Lux - ASIA has suggested.


Here's how:
 

  1. Log in to Your QuickBooks Account (CAMPS) online.
  2. Scroll down to the Primary Contact section and select Change.
  3. Choose the new primary contact from the list of contacts on the account.
  4. Click Save and Close.


You can also directly request a license transfer to your CAMPS account and file a QuickBooks Transfer a License Form or send a request to our team if the current primary contact is no longer associated with the company.

For detailed information, kindly visit: Change or update the Primary Contact on your QuickBooks Account.


If you require further help with your license transfer, I recommend contacting our QuickBooks Desktop (QBDT) Support Experts to address your concern with the utmost priority.

Once the license is successfully transferred, you may also want to check this article to learn about how to move your company files to another folder on your computer, on and off your network, or to another computer: Move your company files to another computer.


Should you require further assistance with your license transfer in QBDT, let us know by hitting the Reply button. The Community team is here to help anytime. Keep safe. 

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