Our product team is still investigating why you're seeing this error message. At this point we have not been able to determine what is causing the issue. To count you as one of the affected users, you can contact one of our phone specialists.
I appreciate you getting back and providing feedback. I can share some insights about the products we offer.
Currently, the ability to match banking updates to sales receipts is not supported in QBO Essentials. While we don't have the option yet with your subscription, I'd suggest sending feedback to our Product Developers. By doing so, this will help us make the request for the feature to be included in future updates.
I'm going to send the same request over here on my side, so we're getting them through both employee and customer channels.