I understand the importance of purchasing an additional state, CNB LLC. I'm here to ensure this gets sorted out.
Since you're having an issue adding a second state to your TurboTax account, I recommend contacting their support team directly. They're equipped with tools to guide you through the necessary steps to help you download and install the new state.
Here's how you can get in touch with them:
- Go to the Contact Us page.
- Choose your desired product and edition.
- Then, ask your question and click on the Continue button to proceed.
- Enter your contact info, then select Get the phone number.
You can check out the availability of the representative in this article to ensure you'll be assisted on time: TurboTax phone number.
Additionally, I've added these resources that can help you ensure your state e-files are successfully processed:
This thread is always open if you have any other related concerns about filing taxes and managing your books. I'm available to assist you every step of the way.