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fai2022
Level 2

Unable to connect developer app with the QBO account. We are able to connect using <email removed> but unable to connect when using <email removed> Please check.

 
Solved
Best answer November 17, 2023

Best Answers
LollyNino_C
QuickBooks Team

Unable to connect developer app with the QBO account. We are able to connect using <email removed> but unable to connect when using <email removed> Please check.

It is not the experience we want you to have while using the service, @fai2022. Rest assured, we are committed to helping you with this matter. We'll guide you to the appropriate support so that you can proceed to post a question on the Intuit Developer page.

 

Please know that even if the Community gives troubleshooting solutions and answers to specific concerns, there's some information that only our Intuit Developers can supply.

 

To address this and provide you with the best possible support, we recommend reaching out to our dedicated Intuit Development Support team for assistance. This way, they'll check the situation and provide you with a suitable solution so you can proceed to post a question on the Intuit Developer page.

 

Here's how you can get the help you need:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product relevant to your integration.
  3. Click on "Ask a Question".
  4. Sign in and follow the prompts appearing on the screen to continue.

 

Here’s an article that provides more in-depth information about the new app and compliance process: Develop your app.

 

We're delighted to welcome you to our Community. If you have any questions or concerns about managing your QuickBooks account, don't hesitate to ask. We'll do our best to assist you. Have a great day!

View solution in original post

fai2022
Level 2

Unable to connect developer app with the QBO account. We are able to connect using <email removed> but unable to connect when using <email removed> Please check.

3 Comments 3
LollyNino_C
QuickBooks Team

Unable to connect developer app with the QBO account. We are able to connect using <email removed> but unable to connect when using <email removed> Please check.

It is not the experience we want you to have while using the service, @fai2022. Rest assured, we are committed to helping you with this matter. We'll guide you to the appropriate support so that you can proceed to post a question on the Intuit Developer page.

 

Please know that even if the Community gives troubleshooting solutions and answers to specific concerns, there's some information that only our Intuit Developers can supply.

 

To address this and provide you with the best possible support, we recommend reaching out to our dedicated Intuit Development Support team for assistance. This way, they'll check the situation and provide you with a suitable solution so you can proceed to post a question on the Intuit Developer page.

 

Here's how you can get the help you need:

 

  1. Go to this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product relevant to your integration.
  3. Click on "Ask a Question".
  4. Sign in and follow the prompts appearing on the screen to continue.

 

Here’s an article that provides more in-depth information about the new app and compliance process: Develop your app.

 

We're delighted to welcome you to our Community. If you have any questions or concerns about managing your QuickBooks account, don't hesitate to ask. We'll do our best to assist you. Have a great day!

fai2022
Level 2

Unable to connect developer app with the QBO account. We are able to connect using <email removed> but unable to connect when using <email removed> Please check.

Thanks

AbegailS_
QuickBooks Team

Unable to connect developer app with the QBO account. We are able to connect using <email removed> but unable to connect when using <email removed> Please check.

Hi there, fai2022. 

 

Thank you for taking the time to share your feedback with us. We are delighted to hear that my colleague was able to assist you. We truly appreciate your kind words and look forward to serving you again.

 

Don't hesitate to post in this thread again if you need further assistance. 

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