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Level 1

Unexpected changes in old transactions

Opening up quickbooks to do bank reconciliations today, I was shocked to find all my tranfer tranactions from 8/31/16 to 1/8/18 had somehow been changed.  After 1/8/18, okay.

I have three accounts (paypal, venmo, savings) that we regularly transfer money into the checking and mark the transaction "transfer".  All the transactions during the period mentioned were changed so that all transfers were marked as coming from savings.  It was discovered when I started doing reconciliations for paypal and venmo.  They had super high starting balances.

I have no idea how this occurred.  Even if I wanted to, I believe the info from paypal and venmo is no longer available (or easily available) to correct it.  While that period is over for reporting

1 Comment 1
QuickBooks Team

Unexpected changes in old transactions

Thanks for reaching out to the Community, @concordchris.


Making changes to your transactions that have been reconciled can affect your starting balance in QuickBooks. To verify if there are modified transactions, you can check it in the Audit Trail in QuickBooks.


 Let me share with you how.


  1. Go to Repots.
  2. On the drop-down, select Accountant and Taxes.
  3. Click Audit Trail.


If the issue persists, you can verify rebuild data to check if there is a behavioral problem with the file due to power interruption or accidentally closed QuickBooks.


For your future reference, you can read this article on how to find reconciliation discrepancies: Find reconciliation discrepancies (MAC).


Please reach out again if you have any other questions. Have a great day!


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