Update Account Type

Hi, @kafort76.

Thank you for reaching to us  and share the error you encountered. I'm here to share some insight and help you resolve this function in QuickBooks Desktop.

Since you notice possible data issues or if you've done your research and suspect data destruction. Follow these steps to resolve minor data issues in your company file.

1. Go to the File menu, then hover over Utilities and select Rebuild Data.
2. On the QuickBooks Information window, select OK. Follow the onscreen steps to save a backup.
3. Let the tool repair your file. 
4. When the tool finishes, select OK.
5. Go to the File menu. Then hover over Utilities and select Verify Data.
6. Let the tool check your file for data issues.

Once you have verified the error, you need to rebuild the company file to fix the any damage detected:

1. Choose File, Utilities then Rebuild Data.
2. Choose rebuild data option. After that, select OK tab to close all windows.
3. Next, create a backup file before rebuilding the company file and click OK. 

For more details you can refer to this article for you additional guide: Verify and rebuild data in QuickBooks Desktop.

Optionally, for more details on how to resort lists in the COA, items, or classes list, you can refer to this article: Re-sort lists in QuickBooks Desktop.

Want to run financial reports? Come back here and I'll show you how to do it in QuickBooks Desktop. Have a great day ahead.

I think you misinterpreted my issue...  I have 2 separate companies.  Both have the same account name - Realized Gain/Loss.  With one of the companies, I can easily change the account type.  The other, I can not.  The one that I need to change was originally set up as "Equity".  It's grayed out and I can not change the account type.

Thanks for getting back to us, @kafort76. 

To clarify, was Equity already chosen for this account, and you noticed when you tried to change the account type, that option was greyed out? If this is correct, then this is how the software is designed. The option is greyed out to let you know it's already been selected. 

However, when you mention that you can not change the account type, are you getting an error message when selecting a different account type other than Equity? If so, what error are you receiving? Could you provide a screenshot of the error? 

If you're not receiving an error message or the Equity account type has not already been selected, you'll need to follow the guided steps my colleague provided above. This way, your company file can be scanned for any possible data damage and be resolved using our Rebuild and Verify tools. 

I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care! 

When I try to edit the Account Type, Equity is already chosen and is greyed out.  QB does not allow me to change it.  Please see the screenshot, attached.

Good afternoon, @kafort76. 

Thanks for coming back on this thread. 

Since you're able to change it in another company file and not the current one you're using, I suggest trying the Verify and Rebuild tool my colleague suggested above. 

If the issue persists after trying the tool, then I recommend contacting our Customer Support Team so they can take a further look at your account to see why this is happening. 

Don't forget to keep us updated on how it goes. We're always here to have your back. Take care!