updating payment method to process payroll, name not listed

Hello there, Sjb010403. Let me share some information about your concern.

If you want to update the payment method to process payroll or billing information in QuickBooks Desktop, the Primary Contact is the only one that has access to do this.

Let me share some steps on how they can update it.

1. Sign in to camps.intuit.com. Or learn more about signing in.
2. Find your app or subscription in the Products & Services list.
3. Select Details.
4. In the Billing Information section, find Payment Method, then select Edit.
5. Update your information.
6. Select Save and Close.

For more details and information, you can visit this article: Change your QuickBooks Desktop payment method.

Furthermore, if you no longer have any contact with the Primary Contact, you can send a request to our team to change the primary contact.

Feel free to reply to this post if you have further questions about this. We're always available to assist you.