Upgrades and Patches to QB Desktop Enterprise

What's frustrating you? Any specific concerns?

Hi SIAB, I will try not to go to full lengths here...1) There does not appear to be a regular schedule for updating Enterprise (and many of our significant software vendors operate in this fashion...."We'll push out an update every two weeks...although we may cancel if nothing is important.") That approach allows for rational planning on our end. 2) Despite having all of my contact information in their system, when a haphazard (not regularly scheduled) update occurs....their is no email to their installed client base....the only warning is when one of my people opens QB Enterprise a dialogue box opens and warns them they must upgrade *NOW*. In a Remote Desktop Environment like we have this means that every single server has to be taken off line to install the update....losing significant time for *all* our staff, not just finance.....

1. As I know, no accounting program releases such regular updates. I'm not sure if you could name one here for my reference.

2. That's how QB Desktop has worked since its release to the market, and they don't seem to have any roadmaps to overhaul their core program to adapt to current technology. Their primary focus are QB Online and Intuit Enterprise Suite.

Hi SIAB,

Unfortunately, this reply of yours is wholly unhelpful. 

Intuit has come a long way from producing software for companies who could run their finance operation on a single desktop PC. Unfortunately, that single desktop PC legacy business model appears completely baked into their corporate DNA. To wit, the alternative of 'turn on automated updates' would work very well for all those desktop clients with a single PC and moving to QB Online will solve many problems for that group of users as well.

However, QB Enterprise is a very serious piece of accounting software, engineered for a client with multiple companies, multiple currencies,.... and all of whom have a professional staff of accountants and CPAs. In our Company we have a bank of Remote Desktop Servers all of which have an instance of QB Enterprise and many folks who are regularly logging in to work on accounting system. At the same time, *all* of our mission critical software is housed on those same servers for everyone in our Company to access and we have a professional IT staff to monitor their health. In today's world of very real cyber risk threats it simply does not work for us to expose our critical infrastructure to work with 'automated updates' from a vendor, even a trusted one like Intuit.

I applaud Intuit's more frequent updating of their Enterprise software. In 2025 alone they have been pushed out 22 release updates. Many of these have no release notes (https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/release-notes-quickbo...) associated with them. Looking at Jan and Feb of 2025 the updates are narrowly focused on Payroll issues occurring in Quebec and Michigan. For clients operating in those areas, these are serious, for the rest of us....we should *not* be bombarded with demands to update our software. Rather we should be given a two week period to accomplish the upgrade....And this would give us all the ability to work with out IT folks to schedule the upgrades to occur at a natural down time.

Finally, we are using Enterprise Suite, and it this is an area of focus for Intuit, then I am more than happy to provide them with customer feedback to help improve their product offering and maintain their advantage in the marketplace. The first step on that road is to make using the software 'less painful'.

Thank you for this. At least I now have a site where we can monitor activity....That's a start. Please do read my answer to SIAB as well