Hello, Peoplecallmeleo.
I'll share some details with you in upgrading from Basic to Pro for QuickBooks POS.
Upgrading to QuickBooks POS Pro requires another purchase for the version. So, our best bet is to contact one of our support agents so they can replace the Basic with the Pro license.
Our support channels are currently closed for the weekend. Let's wait until Monday and contact our support agents for replacement.
The support agents are available from Mondays to Fridays from 6 A.M. to 6 P.M. Pacific Time.
The contact options and the phone numbers are found in this article: Contact Payments or Point of Sale Support.
After getting a copy of the Pro version, we can start installing it for your business.
In case you need setting up the hardware and other things for the POS program, we can take a look at this article for a guide: Install and Setup supported hardware for QuickBooks Point of Sale.
When you're ready to process payments, we have a guide that'll help you with the steps. Check it out if you need help in the near future: Process and take payments in QuickBooks Point of Sale.
Do you have other concerns while waiting for our support? Let me know and I'll gladly give some details about the features in QuickBooks POS. If you use the accounting package (QuickBooks Desktop), add your questions to your reply and I'll help you out.
