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Connect with and learn from others in the QuickBooks Community.
Join nowHello there, accounting476.
QuickBooks Online desktop app for Windows and Mac will be decommissioned on April 20th, 2021. Thus, you will no longer be able to download, receive customer support for, or receive software updates to the apps after this date.
Once your browser no longer supports your app, we recommend accessing QuickBooks Online through your preferred browser by signing in to your QuickBooks account.
The reason behind this is that our developers are developing free apps to give users a more integrated experience for using QBO outside of the browser.
In the meantime, I recommend visiting our Firm of the future site. This is where we share recent happenings and future developments, such as updates to newly added features.
Thank you for trusting QuickBooks with your accounting needs. We appreciate your business and are committed to ensuring your success with our products and services.
Get back to me if you have any more questions about the QuickBooks update. I'm just a post away.
So what you are telling people like me, who have QBO through their accountant, is to just start logging on through my Intuit-QB account rather than using the icon on my desktop to log in?
Yes, you can access your QuickBooks Online account via a web browser rather than logging in using the icon on your desktop, James222.
As referenced by my peer above, the QuickBooks Online Windows and Mac desktop applications are no longer supported.
Due to limited use, we discontinue live support and software updates. I recommend accessing your QuickBooks Online account via a web browser to ensure your data is up-to-date and accurate.
You can get more details about this in this article: QuickBooks Online Mac and Windows Desktop App update.
Additionally, I recommend visiting this link: Account Management. These will provide links about managing your QuickBooks Online account, income, expenses, inventory, and running reports.
Keep me posted if there's anything else you need. I'm always here to lend a helping hand. Have a great rest of your day!
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