cancel
Showing results for 
Search instead for 
Did you mean: 
trinagary
Level 1

When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

 
6 Comments 6
LouiseG
QuickBooks Team

When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

Hello Trina, thank you for reaching out to the Community. I'm here to provide guidance on how to downgrade your QuickBooks Online Advanced subscription to a lower plan. 

 

Since you're using QuickBooks Online Advanced, you'll be prompted to give us a call for further assistance.

Please note that downgrading to a lower plan may result in the loss of some features that were previously available in QuickBooks Online Advanced. 

 

To downgrade your subscription successfully, here's how:
 

  1. Go to the Gear icon
  2. Click Subscriptions and Billing
  3. This should be the URL: https://app.qbo.intuit.com/app/billing.
  4. Change everything after the app to change plan. Note that this should be the URL: https://app.qbo.intuit.com/app/changeplan.
  5. Select a new plan.

 

Additionally, you can check out these articles to help you understand after downgrading your subscription:
 

 

If you need further assistance with your new plan in QuickBooks, feel free to leave a reply below and I'll be here to help.

4Gal
Level 10

When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

@trinagary 

Another option, convert your data to QB Desktop file and you can use the trial version to access your historical data for good.

trinagary
Level 1

When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

It appears you cannot do this unless you are a current subscriber. I do t want to pay for the advanced version just so I can downgrade to the simple version. Is there another way?

trinagary
Level 1

When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

It appears you must have a current subscription to do this. I don’t want to pay for advance when I only need and want the simple. 

4Gal
Level 10

When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

@trinagary 

How about converting your data to QB Desktop file?

plung
Level 6

When I canceled my subscription I had QB advanced. I would like to downgrade to QB simple start. Can someone help me do this

@prestigefinsburypark 

Are you spamming here?

Need to get in touch?

Contact us