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mvklopp
Level 1

When trying to delete a transaction, I'm asked to enter the password to continue but my QB password doesn't work. Any suggestions?

 
2 Comments 2
4Gal
Level 11

When trying to delete a transaction, I'm asked to enter the password to continue but my QB password doesn't work. Any suggestions?

James_AL
QuickBooks Team

When trying to delete a transaction, I'm asked to enter the password to continue but my QB password doesn't work. Any suggestions?

It's great to have you join the Community, @mvklopp. I'll walk you through the process of effectively deleting a transaction without needing to input a password. It's important to set a closing date and password to prevent accidental changes to financial reports.

 

Here's how you can turn off or edit your close books in QuickBooks Online (QBO):

 

  1. Before you start, sign in to QuickBooks Online as a primary admin or company admin. Only admins can make these changes.
  2. Go to Settings ⚙, then select Account and Settings.
  3. Select the Advanced tab.
  4. Select Edit ✎ in the Accounting section.
  5. Change the Closing dateNote: To change your password, just enter a new password and confirm it.
  6. Select Save, then Done.

 

For future help you can click this article how to Void or delete transaction in QuickBooks Online.

 

Drop a comment below if you still need my help. I'm always here for you. Take care and have a lovely day ahead.

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