Your proactive approach to retrieving your transactions from the bank is appreciated, Ar.
As you've already tried all troubleshooting steps and the issue persists, we recommend reaching out to our Live Support team for further assistance. They have the tools and expertise to investigate the issue further and provide a solution.
Here's how you can connect with them:
- Click the (?) Help icon.
- Select Contact Us.
- Enter your concern and click Continue.
- Choose a way to connect with us:
- Start a Chat with our live expert
- Get a Callback from our live expert
To ensure you reach us at the best time, you can visit this page to check our Support Hours: Get help with QuickBooks products and services.
If you have any further questions or require additional assistance, please add a comment below. We are here to help.