Why can't I save the information for a new customer?

Hi, Arthur!

Could you please share the exact error message you're seeing? Knowing the specific error will help me provide the best fix for you right away.

Please know that QBSE may encounter loading errors or display blank pages due to factors such as an unstable internet connection, multiple active browser tabs, or an accumulation of cache.

To troubleshoot, we can start by refreshing your page or pressing F5 to clear any minor browser issues. It also helps to ensure you have a steady internet connection and to close any unnecessary browser tabs. To give the system a fresh start, log out of your account and then log back in. You can also switch to a supported browser such as Google Chrome, which helps everything run more smoothly.

I’ll keep an eye on this thread if you have additional concerns. Don’t hesitate to click the Reply button below.

Hi, Arthur.

I just wanted to follow up to check if the resolution we provided helped resolve your issue. 

Please let us know if everything is now working as expected or if you're still experiencing any problems. 

We'll be glad to assist further if needed.