Hello bigbuckslori-gma,
Your billing information might need an update to resolve this issue.
I'm here to walk you through the steps on how to update it.
- Click the Gear icon.
- Select Account and settings.
- Go to the Billing Subscription tab.
- Update your payment information.
If it's still on hold after updating, I'd suggest reaching out to our Phone Support team so we can check your account.
You can contact our phone support by clicking the ? Help icon.
Once everything's good, you can run payroll. I've added this reference as your guide: Pay employees.
Let me know if you need help paying your employees.
