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kabloomlax
Level 1

Why is the Chart of Accounts report not showing uncleared checks, even though I'm filtering the report to show them?

When I run the report for my checking account and filter to "uncleared", I get a list of cleared checks. This started about a week ago.
3 Comments 3
AileneA
QuickBooks Team

Why is the Chart of Accounts report not showing uncleared checks, even though I'm filtering the report to show them?

Hello, kabloomlax. 

 

I'm glad you came to the community with your question today. 

 

Is the checking account connected to QuickBooks Online? In QuickBooks Online, checks are not truly cleared unless you have the checking account connected to the account via a bank feed connection, and the cleared check has come through the bank feed and matched accordingly. Go to the register and make sure that there is a "C" for cleared and a green box that indicates the transaction is "matched" to the bank feed transaction.  

 

clear.JPG

 

You can also check this article for more details about how to automate custom reports in QuickBooks: Customize reports in QuickBooks Online.  

 

Additionally, If in case you want to change a reconciliation in QBO, you may refer to this link: Undo and remove transactions from reconciliations. This also provides you information on how to adjust a past reconciliation.

 

Please know that you can always post here if you have more questions about QuickBooks. Just hit the Reply button and I'll be around to help. Stay safe and have a good one.

Rcherry
Level 1

Why is the Chart of Accounts report not showing uncleared checks, even though I'm filtering the report to show them?

I am having the same problem. We do have an automatic bank feed which matches checks. However, when I try to use the uncleared filter, it only shows uncleared checks for the current month, despite my using a custom date. (July-Nov)

Kurt_M
QuickBooks Team

Why is the Chart of Accounts report not showing uncleared checks, even though I'm filtering the report to show them?

Hello, @Rcherry

 

Welcome to QuickBooks Community @Rcherry, Let me help you with your query about Chart of Accounts.

 

It's possible that the checks you've been looking for were not yet categorized, which is why they aren't visible.

 

 To view these transactions, follow these steps:

  1. Go to the Banking tab.
  2. Click on the bank account tile in question.
  3. Move to the For review tab.

Rest assured, once you've properly categorized those checks, you won't have any problem with finding them using a specific date range.

If you encounter any issues during a reconciliation in QBO, you may refer to this article: Resolve common issues on Previous Reconciliation report.

I'm all ears if you have additional questions about the missing transactions on your report or reconciling your accounts. It's always my pleasure to help and guide you. Keep safe and more power to your business!

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