Let's figure out why there are inaccuracies in the Sales Tax Liability report and fix it, Kadoctoe.
A system-related issue can prevent the report from displaying the correct sales tax data. So, I'd like to know what county isn't displaying the correct taxes on the report, so I can check our system for details and solution. Though, a simple cache-related issue can also prevent the sales tax data from being listed correctly. In this case, I can recommend some troubleshooting steps to fix this. A browser cache issue can cause reports to show inaccurate data. We'll want to sign in through your browser's incognito mode and run the Sales Tax Liability report (this won't use the current cache data).
Here's how:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Shift + Command + N
If running the Sales Tax Liability report through the incognito mode shows the correct taxes, proceed to clear your browser's cache.
You can also consider using other devices and supported browsers to ensure everything is working as expected.
To find out more about Sales Tax in QuickBooks, feel free to visit these articles:
Set up and use automated sales tax in QuickBooks Online.
Understand the sales tax liability report in QuickBooks Online.
Also, I've included this article to guide you in managing sales tax payments in QBO: Manage sales tax payments in QuickBooks Online.
Don't hesitate to visit the Community for more information on navigating Sales Tax Reports through QuickBooks Online. I'll be here to help.
