After 5/11, I just noticed that I have no transactions until November 4th. How do I re-sync with my bank to get the missing transactions?

Welcome to the Community, Dennis.

Before we proceed, could you share the name of your bank associated with the missing transactions? This will help us identify the issue and guide you through the correct steps to resolve it.

First, visit your bank's website and check for any messages, notifications, or security updates that could affect your transactions. Also, check for display issues on the site that might prevent QuickBooks from downloading new transactions.

Next, log out of QuickBooks and log back in, then manually refresh your bank transactions. Here’s how:

1. Go to the Gear icon.
2. Select Manage accounts.
3. Click Refresh all to pull in new transactions.

In the meantime, I recommend manually adding your transactions to the system by following this guide: Manually import transactions into QuickBooks Self-Employed.

For additional help organizing your transactions, check this article: Categorize transactions in QuickBooks Self-Employed.

Feel free to ask if you need further assistance. We’re here to help.

Hi there, Dennis.

I just wanted to follow up to check if the resolution we provided helped resolve your issue.

Please let us know if everything is now working as expected or if you’re still experiencing any problems.

We’ll be glad to assist further if needed.