After completing the bank reconciliation, the sub/class accounts for my checking account do not match the total in the parent checking. I cannot figure out how to fix?

Let's get this discrepancy between your parent checking account and its subaccounts sorted out, Drivinius.

The parent account balance should ideally equal or exceed the total of its subaccounts, as its total balances include all transactions recorded directly in it plus the combined balances of its subaccounts.

Since the parent checking account balance is less than the total of the subaccounts, I recommend running a report for the parent account to verify any entries causing the reduced balance. This will assist in identifying valid transactions and ensuring accurate records to explain discrepancies. If these transactions are correct, no further adjustments are necessary.

Here are the detailed steps to run your parent checking account:

1. Navigate to the Transactions menu from the left navigation panel.
2. Go to the Chart of Accounts and locate the parent checking account
3. In the View register dropdown beside it, select Run report.

Reviewing this report will help you spot any transactions recorded only in the parent account or misclassified between the parent and subaccounts.

To further empower you to manage your bank transactions effectively in QBO, I’ve compiled these guides that will help you navigate various features and ensure your financial records are always up-to-date:

• Categorize online bank transactions in QBO
• Match online bank transactions in QBO

I'm willing to lend a hand again if you have other concerns or questions about handling these accounts in the program. Drop a Reply to this post or create another one. I'm here to assist you and will respond promptly to any inquiries you have.

Aldren 18.  Thanks for your response.  I did run the report and everything is correct.  I also read the two links you attached.  I am already aware of these processes.  I am pretty sure that something weird happened when we migrated to online,   Everything was correct prior to the migration.  There must be a way to decrease the gymkhana class amount by $234.68 without without effecting the parent checking account.  I appreciate any assistance you can provide,  

Thanks for the response.  I ran the report you suggested and everything was correct.  I also read the two links.  I am familiar with the entire process as I've used QB since the mid-1980s.  There was never an issue until I migrated to online.  I strongly believe this is a fluke technology error.  In order to fix the issue, I just need to know how to decrease the gymkhana class amount by $234.68 without decreasing the parent checking account balance.  Any assistance you can provided will be greatly appreciated.  Thank you,

@drivinius  Just to verify, when you say you ran the report, were you checking specifically on the parent-specific entries rather than what flows into the parent from the subaccounts?

I admit I'm speaking entirely from Desktop experience, but what you're describing sounds exactly like what I'd expect if a parent credit card account had charges or payments applied directly to it rather than one of its child credit card accounts.

That is, it basically works like (Balance of Child A) + (Balance of Child B) + Direct entries into Parent account = Balance of Parent account.

"There must be a way to decrease the gymkhana class amount by $234.68 without without effecting the parent checking account."

The balance of the parent account is directly affected by the activities in its child accounts, so I don't think there is a way to decrease a child class without affecting what it flows into.

Of course, it's also possible that the migration royally borked your books as they so often do, and you're stuck until Intuit's customer service unborks them.

Thank you for getting back to the thread, Drivinius.

FishingForAnswers is correct, it's possible that the issue may have been caused when you migrated from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO). These two platforms handle the parent and sub-accounts differently.

QBO doesn't have the same reports as QBDT. Accrual basis reports in QBO will match your reports in QBDT and cash basis reports may not.

When you're using accruals when running the report, I recommend reaching out to our Live Support Team. They have the necessary tools to check your account and further investigate the issue. Here's how:

1. Click the Help icon.
2. Go to the Search tab and enter your concern.
3. Select Contact Us and choose a way to connect with us.

On the other hand, if you're using cash, you can run the report using accruals.

Additionally, you can print or export a reconciliation report to ensure accurate financial records.

Feel free to revisit this thread if you have additional QuickBooks concerns.