Thank you for the thorough details you've shared, @jp3biz.
To begin, I suggest contacting your bank to check if everything is good on their end. Ask if the connection with QuickBooks is working fine. If your bank verified that everything is fine on their end, let's turn off the pop-up blocker of your Safari browser since QuickBooks for Mac uses the browser as a landing page when launching the connection, and there may be pop-up blockers enabled on your web browser which is preventing them from completing the setup or proceeding.
After doing all of this and the problem continues, I encourage contacting our customer support team to further investigate the issue at hand.
Here's how to reach them:
- Open QuickBooks.
- Go to Help, then select QuickBooks Help.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Sign in to your Intuit account select Continue and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Select to chat with us or Have us call you.
After sorting this out, ensure to reconcile your accounts to keep them accurate and up to date.
Let me know if you need further assistance with connecting your bank in QuickBooks. I'll be here to lend a hand. Take care.
