Connecting to QuickBooks to Amex Canada is simply impossible. I've been getting the message "
Looks like the connection to American Express Credit Card (Canada) isn’t available right now.
Try again in a few hours. (102) " for 6 months. According to the Quickbooks helpdesk guy I talked to on the phone it's been going on for well over a year (and that conversation was 6 months ago!). QuickBook help desk told me the only option is to download the file from AMEX manually and manually import that file into QuickBooks. Useless crap.