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bridgway
Level 1

As of this morning, no way to download/review bank transactions in the mobile app? “transactions” task is gone. “Bank deposits” doesn’t appear to offer anything close

 
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Best answer April 13, 2021

Best Answers
AileneA
QuickBooks Team

As of this morning, no way to download/review bank transactions in the mobile app? “transactions” task is gone. “Bank deposits” doesn’t appear to offer anything close

 Let's get this sorted out, bridgway.

 

One of the possible reasons why the Transactions and Bank deposits options disappeared is that the app you're using has a data issue. Let's try resetting the app's data to fix data issues. Here's how: 

 

If you're using an Android device:  

 

  1. Go to the More Options ⋮ menu.  
  2. Select Settings.    
  3. Tap Refresh Data, and then choose Yes.  

 

For iOS:  

 

  1. Go to Help & Feedback at the top menu bar.   
  2. Choose Reset App Data. Then Refresh.        

 

If still get the same result, let's uninstall and reinstall the app to start on a clean cliche.       

 

 Let me know if you have other questions. I'm just here to help. Have a good one!

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1 Comment 1
AileneA
QuickBooks Team

As of this morning, no way to download/review bank transactions in the mobile app? “transactions” task is gone. “Bank deposits” doesn’t appear to offer anything close

 Let's get this sorted out, bridgway.

 

One of the possible reasons why the Transactions and Bank deposits options disappeared is that the app you're using has a data issue. Let's try resetting the app's data to fix data issues. Here's how: 

 

If you're using an Android device:  

 

  1. Go to the More Options ⋮ menu.  
  2. Select Settings.    
  3. Tap Refresh Data, and then choose Yes.  

 

For iOS:  

 

  1. Go to Help & Feedback at the top menu bar.   
  2. Choose Reset App Data. Then Refresh.        

 

If still get the same result, let's uninstall and reinstall the app to start on a clean cliche.       

 

 Let me know if you have other questions. I'm just here to help. Have a good one!

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