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Quickbooks has done it again. Changed how bank feeds are handled and broke the program. Had to switch to using "Advanced Mode" bank feed because Express Mode was causing duplicate transactions. Advanced mode sucks. Crashes constantly, errors constantly, slow, slow, slow. And this is not new, been going on for months now, but where are you QB? Not to the rescue that's for sure!
I'd be glad to help keep your QuickBooks Desktop running smoothly again, labels1.
I understand this isn't easy for you since you've already dealt with this issue before. There may be an issue with your company file or the QuickBooks program itself that causes it to slow down or crash. Let's run through several troubleshooting steps to fix it.
Before we proceed, ensure you have the latest release to have the newest features and fixes. Then, run the verify and rebuild data to check the issue with your company data.
To verify data:
For rebuild data:
Once done, download and install QuickBooks Tool Hub and run Quick Fix my Program.
Here's how:
Check out this article for more details: Fix issues when QuickBooks has stopped working.
Visit our QuickBooks Help page if you need links or guidelines to help you with any QuickBooks tasks. You can find a range of assistance materials and even video tutorials from there.
You're welcome to post again if you need further assistance in QuickBooks. I want to make sure that everything is taken care accordingly. Have a great day.
None of this helped. I even created a new company file to test this and the same issues occur, abnormal amounts of crashing and program shutting down without any error or warning. I have called and nothing helps, this boils down to bad programing and it all started after the major bank feed change that occurred in September.
Thanks for the update, @labels1.
Let's go through other troubleshooting steps to help resolve issues with your bank feeds in QuickBooks Desktop (QBDT) so you can manage your transactions accordingly.
You can run the QuickBooks Install Diagnostic Tool from the Tool Hub. This way, you can automatically diagnose and fix issues with Microsoft components the QuickBooks program uses and any damages to your company file that causes bank feed issues. To do this, here's how:
In case the issue persists, continue performing the recommended solutions in this article, starting with Solution 3: Fix issues when QuickBooks has stopped working.
Once everything is all set, I also encourage you to reconcile your accounts in QBDT regularly (every month). This helps monitor your income and expense transactions and detect possible errors accordingly. You may want to check out this article as your reference to guide you in doing and fixing reconciliations in QBDT: Learn the reconcile workflow in QuickBooks.
Please feel free to leave a comment below if you have other banking concerns or questions about managing transactions in QBDT. I'm always ready to help. Take care, and I wish you continued success, @labels1.
Already did all this, it does not work and like I said, I created a NEW COMPANY FILE and re-installed the program to test this issue and the issue still persists.
The function is broken!
Good morning, @labels1.
I appreciate you coming back and letting us know those steps didn't work for you.
The best route would be to get in touch with our Customer Support Team for further assistance. They'll be able to use a screen share to review your account with you. Here's how:
It's that easy!
Keep us updated on how it goes. We're always here to have your back. Wishing you and your business continued success!
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