bank feeds

Hello rwcjr.

Thank you for connecting with the Community today. I am happy to hear it worked eventually but let's try to make this work all the time. Let's go ahead and reestablish the connection because it may have been broken. Here's how: 

1. Create a backup of your Company file. 
2.  Before you turn Bank Feeds off, make sure you match or delete all the downloaded transactions for the account.
3. Go to Lists and then select Chart of Accounts.
4. Right-click the account you want to turn off. Then select Edit Account.
5. Go to Bank Settings.
6. Select Deactivate all online services, then select OK.
7. Select Save & Close.

That handles the deactivating portion! The article linked below will assist with reconnecting the connection. 

• Set up bank accounts for Bank Feeds.

You can always drop your comment below if you have other concerns or follow-up banking inquiries in QBDT. I'm just around to help. Take care always.

thank you for the reply

Thanks for getting back to this thread, @rwcjr.

I'm glad that the steps shared by my colleague SashaMC help you with your banking concern. 

Please know that if you need help performing specific tasks in QuickBooks we'll always be here to assist you again. Rest assured that assisting and providing the right resolution for our valued customers is our top priority.

I hope you have a great day ahead and take care!