Bank of America Credit card only importing payments, no other transactions

I'm here to help you add the transactions, ChiroCarl.

When linking your bank and credit card account for the first time in QuickBooks, you can choose the timeframe for downloading transactions. Some banks offer the last 90 days, while others provide up to 24 months, depending on your bank.

Since the issue persists after manually updating your credit card account, I suggest checking your missing transactions from the For Review tab. If the problem persists, check out this article for other troubleshooting steps: What to do if you can’t find downloaded transactions.

However, if you need to fetch items beyond 90 days, you may consider uploading your transaction manually. Here's how:

1. Sign in to your bank's website and export your bank transactions.
2. In your QBO account, go to the Banking menu.
3. From the Update drop-down, select File Upload.
4. Click Browse and select the web-connect file from your bank.
5. Follow the on-screen steps in mapping the data.

Check this guide for more details: Manually upload transactions.

I also recommend contacting our Customer Support Team. This way, they can check your account securely and further investigate the cause of the problem.

1. Go to the (?) Help icon.
2. Select Talk to a Human.
3. Enter a short description of your concern.
4. Click on I still need a human.
5. Tap Contact Us to connect with our live support.
6. Choose to Get a callback.

You might find the following articles helpful about adding and matching transactions in QBO: 

• Download, match, and categorize your bank transactions
• Reconcile an account

Keep me posted if you have any other questions about managing your transactions in QuickBooks. I'll get back to you as soon as I can. Take care!

Do you have more than one credit card for the account?

Yes we do.  One for my wife and one for myself.