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emcase
Level 1

Bank Reconciliation Opening Balance Incorrect

When I reconciled my bank account on 9/30/24 the reports shows an ending statement balance of $ "x" and everything matched, etc.  When I go to reconcile for the next month, QB Online shows my opening balance of "Y" which is less than the prior months closing balance.  What would cause an erroneous opening balance?

1 Comment 1
AnaRose_Q
QuickBooks Team

Bank Reconciliation Opening Balance Incorrect

I have information here to ensure that your ending balance on the previous month will align with the opening balance for the next month, emcase. I'm here to assist you every step of the way.

 

To maintain your transaction balance and make it accurate, consider reviewing your opening balance if it's correct. Here's how:

 

1. Go to the Gear icon, then Chart of accounts.
image (4).png

2. Find the account on the list.

3. Click View register.
image (5).png

4. Look for the opening balance entry. It should have 'Opening Balance Equity' in the Account column.
image (6).png

5. Take note of the date and balance.

 

The next step is to check your bank statement. Follow the steps below:

 

1. On the left panel, select Transactions and click Reconcile.

2. Choose the account that you want to reconcile from the Account ▼ dropdown. Please note that if you have multiple accounts at the same bank, or more than one account of the same type, make sure you're reconciling the right one.

image (7).png

For the other steps, you can read this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.

 

You can check this reference on the account starting point you set when you first created it in QuickBooks: Fix issues the first time you reconcile an account in QuickBooks Online.

 

If you need further guidance on fixing your books, feel free to add them below. Have a good Day!

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