Bank Reconciliation

Thanks for reaching out in the Community for assistance, @Jlmar141. I’m here to help and share information on why you’ve got these numbers on your new month reconciliation.

When you process payments on QuickBooks Payments or Merchants Services, your transactions are automatically categorized in your chart of accounts. This means your books are automatically updated. This might be the reason why you have these numbers on reconciliation.

You can check each transaction to verify where these figures came from. Just select them directly or go to your register to view the details.

Here’s how:

1. From the left pane, select Accounting.
2. Choose Chart of accounts.
3. Locate the account you reconcile, then click View register.
4. Review the transactions.
5. You can make some changes if necessary.

I’ve added these resources to learn more about managing your payments and how to handle discrepancies during reconciliation:

• Manage payments
• Learn the reconcile workflow in QuickBooks

If you need further assistance with your reconciliation, please don’t hesitate to drop a message below. I’ll be here to help. Always take care!

I'm assuming you use the Bank Feed function and sync your bank account with your QBs throughout the month.  In that process QBs is making off the Cleared transactions (the "c" that gets added in the Register).

When you go to Reconcile, QBs knows what has been Cleared.  So when you went to the Reconcile page, QBs is presenting to you what it knows has happened.  If it all looks good, then you just need to accept it.  If something doesn't look right or you don't have a $0 balance, then you need to look deeper.

The one thing to watch for is if there is an item that you are sure Cleared or you think should have Cleared.  When that happens, make sure QBs didn't add a Transaction that actually was already in QBs.  Doesn't happen a lot, but occasionally you'll find this kind of discrepancy.