Let me share information about transactions that are showing from the reconciliation page, @akbetty
Transactions that you have previously reconciled could occasionally appear unreconciled. This could be due to a few factors:
- Someone undid the last reconciliation.
- Someone changed the reconciled transactions.
- Cleared transactions were unchecked (uncleared) in the account register.
- Funds were transferred from a previously reconciled bank account to a sub-account.
- Company file conversions can cause issues (from QuickBooks for Mac to Windows or QuickBooks Online to Desktop) (US only).
- The transactions were never reconciled in the company file. This might be because the file was restored from a backup, which can overwrite data and reconciliations.
If someone undid and unchecked your entries, you can perform a mini reconciliation to rectify them. Keep in mind that this "mini reconciliation" method uses an "off-cycle" reconciliation date to make a correction. This assumes you know the ending balance from the most recent reconciliation.
Here's how:
- Go to the Banking menu and select Reconcile.
- Select the bank account with the transactions you need to reconcile.
- In the Date of Statement field, enter date for an "off-cycle reconciliation." This date can be any date between your last reconciliation and the next scheduled one.
- In the Ending Balance field, enter the balance of your last successful reconciliation. Then select Continue.
- In the Reconcile window, check off the transactions you are fixing and re-reconciling.
- Make sure the Difference field shows $0.00.
- When everything looks good, select Reconcile Now.
You can also use the Audit trail feature to check your account history. This report provides information about who created, modified, or deleted a particular transaction and when it occurred.To learn more about reconciliation workflows and fixes, I recommend checking out this article: Learn the reconcile workflow in QuickBooks.
Fill me in if you have more questions about reconciling bank accounts in QuickBooks. I'm always here to help. Take care always.