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kbanycky
Level 1

bank transaction not downloading

I have 4 Bank of America accounts 3 of them are downloading but one is not.   The dollar amount of the acct changes but no transactions show.   I have deactivated the bank account and reactivated it several times.  I have updated my desktop version.   I am not getting any errors and my connection is good since the other three are downloading.   I have everything up to date as of the end on March 2026 but that one bank feed says its been 3 months which is wrong.  Any suggestions

1 Comment 1
Erika_K
QuickBooks Team

bank transaction not downloading

I appreciate all the troubleshooting you've already done to get that account back on track, @kbanycky. Since this issue is specific to just one of your Bank of America accounts and isn't showing an error code, the best next step is to contact our live support team

 

They can look deeper into the connection for that specific account and investigate why the transactions aren't appearing even though the balance is updating.

 

Have more questions about your bank feeds? Drop a reply below.

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