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horsenroundnnv
Level 1

Can a voided transaction be un-voided?

A check was printed to a vendor, it got cleared and reconciled, but then voided. It's creating problems with my beginning balance. What is the best way to fix?
3 Comments 3
john-pero
Community Champion

Can a voided transaction be un-voided?

While you cannot un-void a transaction you can re-create it

Jen_D
Moderator

Can a voided transaction be un-voided?

Hi there, @horsenroundnnv,

 

John-pero is correct. We're unable to revert a voided entry, but you may recreate it using the history in your QBO account.

 

To find voided transactions, use the Audit Log. This report will show you the history or detail of a modified or deleted entry. Here's to use it:

 

  1. Click the Gear icon, then select Audit Log under Tools.
  2. Use the Filter button then choose Show only these events.
  3. Mark the Transactions box to show all the actions made to a certain entry.
  4. If you only want to find deleted entries, pick Deleted/Voided Transactions from the Show drop-down.
  5. Hit Apply.
    del.PNG
  6. From there, locate the deleted transaction and press View.
    del1.PNG
  7. Click on Show all to get the details needed to recreate the entry.

 

If there are deleted items, recreate them if necessary by clicking on the + New button on the toolbar. Here's an article to guide you on how to utilize the Audit Log: Use the audit log in QuickBooks Online.

 

Additionally, try checking this article to learn more about fixing balances in Banking: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online

 

Get back to us if there are any other things you need help with. I'll be more than happy to assist you further. Have a good one!

horsenroundnnv
Level 1

Can a voided transaction be un-voided?

Thank-you john-pero

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