Can I edit a deposit in QBs online?

Good morning @john213, happy Friday!

I'm more than happy to show you how to edit a transaction that has already been deposited in QuickBooks Online.  

In QuickBooks Online, a payment or sales receipt that is part of a deposit can’t be edited.  To correct the payment or sales receipt you need to temporarily remove it from the deposit, edit it, then add it back to the original deposit.

To remove the payment or sales receipt:

1. Choose the Gear icon> Chart of Accounts.
2. Select View Register for the appropriate account.
3. Locate the deposit with the incorrect payment or sales receipt listed.
4. Note the deposit amount and whether it has a R in the Reconcile box.
5. Click the deposit in the register and click Edit to open it.  Now you should be in the Deposits screen.
6. Remove the checkmark from the incorrect payment or sales receipt by clicking on it.  This will remove the payment from the deposit.
7. Click Save.
8. Click Yes to the message, “The transaction you are editing is linked to others. Are you sure you want to modify?”

To edit the payment:

1. Click on the deposit from the register; this will open the Deposits screen.
2. Click the Name on the unchecked payment and it will take you to the Receive Payment or Sales Receipt screen where you can now make the correction.
3. After you make the correction, click Save.
4. Click Yes to the message, “The transaction you are editing is linked to others. Are you sure you want to modify?”

To replace the payment or sales receipt in the deposit:

1. In the deposit, click on the box to the left of the Payment column of the corrected payment or sales receipt to add the checkmark. This will add the amount to the deposit.
2. Click Save.
3. Click Yes to the message, “The transaction you are editing is linked to others. Are you sure you want to modify?”
4. Check to be sure that the Reconcile box in the register has an R in it or not as before.
5. Make sure the deposit balance is correct.

I'm here if you have any follow up questions on editing your deposit, or anything else within QuickBooks Online. Have a great weekend!

Thank you for your help!  I had to delete the deposit, not edit it.  I had entered the $ amount incorrectly... so after I deleted it, I could re-enter with correct amount.  

Thanks again!

Hey there, @john213. 

Thanks for reaching back out to the Community. I'm so glad that you were able to get the information you needed to correct your deposit. 

Before you go, you can check out our tutorials page for information about features in your QuickBooks Online (QBO) account. 

The Community is always here to have your back. Should you need any further information, feel free to ask. I'm only a post away if you need me. Wishing you and your business continued success!

Thank you Candice!

I don't have 'View Register'

Hi, BrentV.

Missing options in QuickBooks Online are usually the result of outdated or corrupt cache files in your web browser. Not to worry, you can clear them in just a few easy steps.

We can press the F5 key on your keyboard to refresh the page. If it still doesn't show the View Register, we can do some of the basic troubleshooting steps by accessing your account in a private window.

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Once signed in, go back to your chart of accounts and check your register from there.
 

If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.

Additionally, you can visit the following write-up: Sales and customers. This will provide you links on how to manage your company income as well as resources about other customer-related concerns.

I'm only a post away if I can be of additional assistance or need more help with QuickBooks. I'm always here to keep helping. Wishing you a wonderful rest of the week.