Good morning @john213, happy Friday!
I'm more than happy to show you how to edit a transaction that has already been deposited in QuickBooks Online.
In QuickBooks Online, a payment or sales receipt that is part of a deposit can’t be edited. To correct the payment or sales receipt you need to temporarily remove it from the deposit, edit it, then add it back to the original deposit.
To remove the payment or sales receipt:
To edit the payment:
To replace the payment or sales receipt in the deposit:
I'm here if you have any follow up questions on editing your deposit, or anything else within QuickBooks Online. Have a great weekend!
Thank you for your help! I had to delete the deposit, not edit it. I had entered the $ amount incorrectly... so after I deleted it, I could re-enter with correct amount.
Hey there, @john213.
Thanks for reaching back out to the Community. I'm so glad that you were able to get the information you needed to correct your deposit.
Before you go, you can check out our tutorials page for information about features in your QuickBooks Online (QBO) account.
The Community is always here to have your back. Should you need any further information, feel free to ask. I'm only a post away if you need me. Wishing you and your business continued success!
Missing options in QuickBooks Online are usually the result of outdated or corrupt cache files in your web browser. Not to worry, you can clear them in just a few easy steps.
We can press the F5 key on your keyboard to refresh the page. If it still doesn't show the View Register, we can do some of the basic troubleshooting steps by accessing your account in a private window.
Once signed in, go back to your chart of accounts and check your register from there.
If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.
Additionally, you can visit the following write-up: Sales and customers. This will provide you links on how to manage your company income as well as resources about other customer-related concerns.
I'm only a post away if I can be of additional assistance or need more help with QuickBooks. I'm always here to keep helping. Wishing you a wonderful rest of the week.