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travisridgell
Level 2

Can I unlock imported time?

I import time from QBTime and Knowify.  The pay item field is locked.  How do I unlock it or change it?
2 Comments 2
Jovychris_A
Moderator

Can I unlock imported time?

I appreciate you posting this to the Community, @travisridgell.

 

It's good to see you've been using supported applications to integrate with QuickBooks Online. Currently, we're unable to unlock imported time in QuickBooks Online since it has to be in QuickBooks Time.

 

When you export timesheets to QuickBooks Online, QuickBooks Time places a lock on timesheets that tells them not to export them again. Since the pay item field is locked, you can use the Unlock Exported Time tool. It can help you edit or delete a timesheet you exported previously.

 

In addition, you can only open time up to 90 days in the past. Here's how to unlock time:

 

  1. In QuickBooks Time, go to the QuickBooks dropdown and select Unlock Exported Time.
  2. Choose a Start Date and an End Date.
  3. Select All employees to pick which employees you want to unlock time for.
  4. Review the timesheets, then choose Unlock Timesheets.
  5. In the notice that displays, select Confirm unlock.

 

Then you can follow Step 2 from this article to unapprove and edit the timesheet you unlocked: Unlock QuickBooks Time timesheets exported to QuickBooks.

 

You'll be able to export QuickBooks Time timesheet data to QuickBooks Online.

 

Feel free to comment if you have other QuickBooks Time concerns. I'm always here to help. Have a good one!

GebelAlainaM
QuickBooks Team

Can I unlock imported time?

Thank you for getting back to the thread, @Luntrea145

I'm glad that we're able to share the right information to your concern. Please know that, assisting and providing the right resolution for our valued customers is our top priority. If you have any questions about QuickBooks, you can always drop by and post your concerns. I’ll make sure to address that as soon as I can.

Also, I added this article to your reference when checking the latest updates about QuickBooks: The QuickBooks Blog

I'm wishing you have a good day and a prosperous business!

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