Welcome to the Community, @bjmanthei
I'll help you connect your bank successfully to QuickBooks Online (QBO).
Your QuickBooks Online banking credentials don't match what your Financial Institution (FI) has on record, according to banking error 103.
You can perform these steps if you have an existing connection and recently changed your banking credentials (username or password) on your Financial Institution's website.
- Go to the left menu.
- Select Bookkeeping, then Transactions, then select Bank transactions
- Locate the card for the account that generated Error 103.
- Click the pencil icon.
- Choose Edit sign-in info.
- Enter your new credentials and select Update.
When entering your credentials, enter your username and password directly instead of allowing the browser to auto-fill your login credentials.
If this is your first time joining, follow these instructions to choose the right bank and enter your login and password.
- From the left menu, Select Bookkeeping, then Transactions, then select Bank transactions
- In the Search field, enter the bank's URL.
- Select your bank.
- If you see multiple options, you may have to repeat these steps to find the correct one.
- Enter your User or Login ID and password for the financial institution's website and select Continue.
- If you receive Error 103 again, select Go back, and repeat these steps, choosing a different bank name from the list.
You can check this article to learn how to fix banking error 103 in QBO: Fix banking error 103 in QuickBooks Online.
Once you've reviewed all your transactions, you can visit this link and learn to reconcile an account in QuickBooks Online. It contains a step-by-step guide to reconciling your account to match your bank statements.
Feel free to let me know how this goes or if you still have other banking concerns. I'll be around if you need help. Have a great day.
