Clear cheque payment

SophyYang · ‎October 22, 2020

There are cheques issued to vendors are not cleared. After examination, i realized the invoices had been paid by visa. but Visa payment was not applied to the invoices. There are no outstanding in the vendor side. How can I adjust this payment and the invoice.

Thanks

Sophy

ZackE · ‎October 23, 2020

Thanks for following up with the Community, SophyYang.

Since your bills were paid with a card, but they're recorded as having been paid with checks, you'll want to delete the invalid records and re-record them correctly.

Here's how:
1. Open a transaction.
2. Click Edit, then Delete Bill/Bill Pmt-Check.

Once you've finished deleting the incorrect check payments, you can re-record the transactions properly:
1. Go to your Vendors menu, then Pay Bills.
2. Use the A/P Account drop-down menu to choose an appropriate Accounts Payable account.
3. Pick which bills you want to pay.
4. Apply any relevant discounts or credits.
5. Enter the payment date and method.
6. Click Pay Selected Bills.
7. Select Done.

Now your books will show that these invoices were paid with a credit card instead of a check.

I've included a couple resources about paying bills that may come in handy moving forward:

If there's anything else I can help with, I'm just a post away. Have a fantastic day!

View solution in original post

MaryLurleenM · ‎October 22, 2020

Hello there, SophyYang.

You'll need to link the Visa payments to the bills. This way the payment will be applied.

Here's how:

Open the bill.
Click the Pay Bill button.
From the Pay Bills window, mark the bill you want to pay.
Select the Set Credits button.
From the Credits tab, choose the credits you want to use to pay the bill.
Click Done.
Review the Pay Bills details again.
Hit Pay Selected Bills.

You can refer to this article for more insights about clearing your vendors' open transactions: A paid bill or invoice shows on report or window of open transactions.

Let me know if you have other questions.

SophyYang · ‎October 23, 2020

Thank you Mary for your reply.

Add a little complication to this issue. We do not use the company credit card. our director use her personal credit card to pay for those bills and they were recorded as cheque payments.

Interesting, i could not relocate the payment transactions for credit card payment but they were paid by credit card. That is why the cheque payment are still outstanding in QB.

I need advice how to correct those transactions. Some transactions are dated back 2016 and 2017.

Thanks,

Sophy

ZackE · ‎October 23, 2020

Thanks for following up with the Community, SophyYang.

Since your bills were paid with a card, but they're recorded as having been paid with checks, you'll want to delete the invalid records and re-record them correctly.

Here's how:
1. Open a transaction.
2. Click Edit, then Delete Bill/Bill Pmt-Check.

Once you've finished deleting the incorrect check payments, you can re-record the transactions properly:
1. Go to your Vendors menu, then Pay Bills.
2. Use the A/P Account drop-down menu to choose an appropriate Accounts Payable account.
3. Pick which bills you want to pay.
4. Apply any relevant discounts or credits.
5. Enter the payment date and method.
6. Click Pay Selected Bills.
7. Select Done.

Now your books will show that these invoices were paid with a credit card instead of a check.

I've included a couple resources about paying bills that may come in handy moving forward:

If there's anything else I can help with, I'm just a post away. Have a fantastic day!

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