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ksachse1
Level 2

Connecting an American Express Business Checking/Savings Account

Is there a way to connect an American Express Business Checking/Savings Account to QB?

76 Comments 76
JamesAndrewM
QuickBooks Team

Connecting an American Express Business Checking/Savings Account

Thanks for dropping by the Community, ksachse1.

 

Yes, it is possible to connect your American Express checking account to QuickBooks Self-Employed. 

 

To connect your American Express checking account in QuickBooks Self-Employed, follow these steps:

 

  1. Sign in to your QuickBooks Self-Employed account.
  2. Click on Transactions on the left menu.
  3. Click on the Add bank Account in the Add transaction dropdown button on the right side of the page.
  4. Type American Express on the search bar.
  5. Enter your American Express login credentials and click Sign In.
  6. Choose the account you want to connect to and click Continue.
  7. Review the account information and click Connect Account.
  8. If you have multiple American Express accounts, you'll need to repeat these steps for each account you want to connect.
  9. Once you have connected your American Express checking account, you can use QuickBooks Self-Employed to track your expenses and manage your finances.

 

You can utilize this article to learn how to categorize the transactions you download from your bank or enter into QuickBooks: Categorize transactions in QuickBooks Self-Employed.

 

Feel free to drop by the Community if you have further QuickBooks-related queries. Have a holly, jolly holiday.

Gregoryharris
Level 2

Connecting an American Express Business Checking/Savings Account

Go to Bookkeeping and select Transactions to review, add, and match them. Note: You can attach one American Express Business login to your QuickBooks company. But you can connect as many cards to that login as you'd like. If you have both personal and business American Express accounts, connect them one at a time. 

Gregoryharris
Level 2

Connecting an American Express Business Checking/Savings Account

This information may useful for you.. My Health Online Sutter

Backcountry Drones
Level 1

Connecting an American Express Business Checking/Savings Account

I am seeing no option for American Express Business Checking.  Every other option showing for American Express involves Personal banking/credit cards or just business credit cards.  I need to connect my AMEX Business Checking account to my Quickbooks.

LeizylM
QuickBooks Team

Connecting an American Express Business Checking/Savings Account

Hi there, Backcountry Drones.

 

I'll help you connect your American Express Business checking account to QuickBooks.

 

Since you can't find the AMEX Business Checking account on the list, we can perform some basic troubleshooting steps. In some cases, unexpected behaviors from the program are caused by stored cache and site data in a browser.

 

You can rule this out by using an incognito window:

 

  • Google Chrome: Ctrl + Shift + N
  • Firefox: Ctrl + Shift + P
  • Safari (new versions): Command + Shift + N

 

If it works, go back to the regular browser and clear the cache. You can also use another supported browser.

 

However, if the issue persists, you can manually upload your bank transactions in QuickBooks. Here's how:

 

QuickBooks Online

 

  1. Go to the Banking menu and choose the Banking tab.
  2. Select the blue tile for the account you want to upload the transactions into.
  3. Select the +Link account button, click it and choose Upload from the file.

 

QuickBooks Self-Employed

 

  1. Go to the Gear icon and click Imports.
  2. Select Import older transactions for the account you want to add transactions to.
  3. Click Browse and find the file you downloaded from your bank. It's usually in your Downloads folder.
  4. Choose the file and click Open to start the import.
  5. Review the column headers and data. Make sure the Date, Description, and Amount columns on the CSV match the columns and order in QuickBooks. The other column headers can be in any order.
  6. Select Continue to complete the import.

 

Here's an article for more information about the process: Manually uploading transactions into QuickBooks Online.

 

Once connected, you can check out these articles for guidance. These contain a step-by-step process on how to categorize your transactions to put them in the correct accounts and reconcile your account flawlessly:

 

 

Feel free and let me know if you have any further questions about connecting your bank accounts in QBO. I'm always here to help.

RomainGuimard
Level 2

Connecting an American Express Business Checking/Savings Account

Hi,
We're concerned about American Express BUSINESS Checking, not the American express Checking.
Best regards.

Romain

ksachse1
Level 2

Connecting an American Express Business Checking/Savings Account

Thank you, I tried to locate the AMEX BUSINESS CHECKING bank option in the "Add an account" menu and there was no AMEX BUSINESS CHECKING option. 

Are you sure that it's an available bank option?

 

Also, kindly note that I am inquiring here because manually uploading transactions has been time-consuming, so I do not want to manually handle transactions anymore.

 

Please advise,

Kaila

ksachse1
Level 2

Connecting an American Express Business Checking/Savings Account

Thank you, I tried to locate the AMEX BUSINESS CHECKING bank option in the "Add an account" menu and there was no AMEX BUSINESS CHECKING option. 

Kindly note that I am neither referring to an AMEX business credit card nor an AMEX personal checking account.

 

Please advise,

Kaila

Maybelle_S
QuickBooks Team

Connecting an American Express Business Checking/Savings Account

Thanks for coming back to us, @ksachse1.

 

We can request to add your bank in QuickBooks Online and Self-Employed. I'll guide you on how.

 

For QuickBooks Online:

 

  1. Go to the Banking menu.
  2. Click Banking.
  3. Select Add account.
  4. Enter your bank and click Find, and you’ll get the message Sorry! We can’t find your bank.
  5. Click on the button Request to add my bank.
  6. Put your bank’s website URL in the field provided.
  7. Verify the bank name and your email address.
  8. Click Submit.

 

For QuickBooks Self-Employed:

 

  1. Go to the Gear icon.
  2. Under Transactions, click Connect bank.
  3. Enter your bank name in the search bar.
  4. Scroll down to see Still can't find your bank? and click it.
  5. Enter your Bank web address URL.
  6. Hit Request.

 

Visit these links if you want to enter transactions manually into your bank:

 

 

In addition, you can match transactions that you've entered in QuickBooks. Check these articles for reference: 

 

 

Let me know if you have other questions about connecting your bank in QuickBooks. We're here to assist you anytime.

ksachse1
Level 2

Connecting an American Express Business Checking/Savings Account

Thank you Maybelle -- I've already requested a few times over the past 6-7 months.

Hoping there's a full solution soon.

MikeAmb
Level 2

Connecting an American Express Business Checking/Savings Account

Been requesting this for a year

Backcountry Drones
Level 1

Connecting an American Express Business Checking/Savings Account

Same, if I don’t have the ability to

link my Amex business checking I’ll be canceling QuickBooks next month. No reason why it’s so hard to link these accounts when they offer to link Amex Credit Cards already.

MAS28
Level 1

Connecting an American Express Business Checking/Savings Account

Yes! This is extremely frustrating and no matter how regularly I import the csv  file, my account is always reconciling incorrectly. Even a QB bookkeeper couldn't fix it. It's either dump QB or switch checking accounts at this point.

KBrasil
Level 2

Connecting an American Express Business Checking/Savings Account

Very happy with my American Express Business Checking, but I can't understand the slowness of QuickBooks syncing with this bank.

QueenC
Moderator

Connecting an American Express Business Checking/Savings Account

This is not what we want you to experience, @KBrasil.

 

I know how you would want to sync your American Express Business Checking account to QuickBooks Online (QBO). However, this bank is currently not yet supported by Intuit.

 

Updates to our online banking procedures, such as support for banks not connected to us, are handled by our engineers. However, we are unable to estimate the amount of time it might take, and there is no certainty that an agreement with American Express Business Checking will be established. Since they are still working on it internally, we are unable to offer any additional details at this time.

 

With this, I'd recommend requesting support for your bank. Here's how:

 

  1. Go to Banking.
  2. Click on Connect account.
  3. Search for the name of your financial institution or type American Express Business Checking.
  4. Scroll down and click on Still can't find your bank?
  5. Enter your bank's web address (URL).
  6. Click on Request.

 

As a workaround,  you can manually upload the transactions from your bank's website and download them from there.

 

Additionally, you may utilize these articles for future use in reviewing downloading and credit card transactions to put them in the correct accounts:

 

 

Feel free to get back here in the Community if you need more assistance connecting your bank to QBO.  Keep safe.

Fiat Lux - ASIA
Level 15

Connecting an American Express Business Checking/Savings Account

Use MT Online or one of the converter tools (e.g csv2qbo) as a workaround.

https://www.moneythumb.com/?ref=110

 

DanLand
Level 3

Connecting an American Express Business Checking/Savings Account

I am requesting support for Amex Business checking also... Just submitted the request.

DanLand
Level 3

Connecting an American Express Business Checking/Savings Account

I was actually able to get this to work by selecting American Express (Banking) and entering my AMEX login in information..

MikeAmb
Level 2

Connecting an American Express Business Checking/Savings Account

Works for me too with AMEX Business Checking! Thanks for updating about this.

So glad they seem to have finally added integration for AMEX fully.

DanLand
Level 3

Connecting an American Express Business Checking/Savings Account

I had higher hopes for the connection. Every time I sync my AMEX Business Checking, I am asked to verify my info. This doesn't happen for my AMEX Business CC. MikeAmb, are you seeing the same thing?

MikeAmb
Level 2

Connecting an American Express Business Checking/Savings Account

I connected it yesterday and had to do verification twice. I just checked now, and it does show it was unable to refresh the account and requires new verification. So it's probably true, it is not going to work automatically. 

I don't actively use my AMEX business checking so I'm just going to remove it. Hopefully this does end up working in the future.

BrianC314
Level 1

Connecting an American Express Business Checking/Savings Account

What specific option did you use for the amex business checking? I don't see one that says "American Express (Banking)". Only one that says "American Express Bank, FSB" that is the personal savings website. 

DanLand
Level 3

Connecting an American Express Business Checking/Savings Account

type "American Express (Banking)" into the search

SR Dealers
Level 1

Connecting an American Express Business Checking/Savings Account

Dear Quickbooks we want to connect our American Express BUSINESS CHECKING account, and we kindly ask you to solve this issue as soon as possible, which we have been waiting for.

 

 

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