Hello there, ultrapropertyman.
Let's review some of the possible reasons why you're unable to connect your Chase ink visa business credit card in QuickBooks Online (QBO). I've listed them below:
All you need to know about connecting bank accounts in QBO can be found in this article: Find your bank account when you connect to online banking.
Once the above-mentioned were verified but still unable to connect to your bank, I recommend reaching out to your financial institution as they may be having system maintenance.
Then, you can go back to QuickBooks and add your bank account.
You can also read through this article for the detailed steps: Connect and add bank and credit card accounts to QuickBooks Online.
Now, you're ready to match them. Check out this article for the steps: Add and match downloaded banking transactions.
In addition to that, you visit these links about reconciliation in QBO:
Let me know if you have other concerns about managing your bank feeds and reconciling your account. I'll be around to help. Wishing you the best of luck!
Thank you for clarifying. I'd like to share some steps for QuickBooks Desktop Pro, ultrapropertyman.
As advised, there are some possible reasons why you're unable to connect your Chase ink visa business credit card.
Though, you may need to apply for Direct Connect for this. If that's the case, you can contact your bank if your application requires approval. Please check this article for more details. You can review the information under the Download your transactions with Direct Connect section.
Still, I recommend following the other suggestions shared by my colleague above (checking your bank's website if there's an ongoing issue on the their end).
In the meantime, you can also manually upload your bank data to QuickBooks. Here's how:
To learn more about keeping your transactions and accounts accurate, you can check out these links:
We'll be around if you need more help. Stay safe always.